Frequently asked questions
What it does, what it costs, where your pixels go.
The basics
What does DeckMorph actually do?
You point it at an AI-generated slide image sitting in Google Slides (the kind tools like Gemini produce — one flat picture). DeckMorph reads the image and rebuilds it as native Slides objects on a new slide: real text boxes with matching font, size, and color; shapes for panels; lines for arrows; tight image crops for icons. Your original slide is never touched — everything lands on a duplicate.
Why would I want that?
A slide that's one big image can't be edited. Once DeckMorph rebuilds it, you can fix a typo, restyle a heading, recolor a panel, or drag an arrow like any normal slide.
What do I need to use it?
The Chrome extension (grab it from the Get Extension page), a Google account, and a Google Slides deck with an embedded slide image. There is also a plain HTTP API if you want to script it — see the API docs.
Accuracy & results
Will the rebuilt slide look identical to the original?
Very close, and it improves constantly — every insert is automatically scored against the original image so regressions get caught. Text position, size, and color are usually spot-on. Icons and logos are carried over as image crops. Complex flowcharts get native arrows and panels; very dense diagrams may be simplified, and the extension warns you up front when that's the case.
Something looks off — wrong color, overlapping text, a missing icon. What do I do?
Use the "Report bad result" button on the success card in the extension popup. Two clicks. We review every report, refund the credit when it's on us, and the slide usually becomes a regression test so the same failure can't ship twice. The Changelog is largely a record of fixes that started as user reports.
Why did my logo come back as an image instead of text?
Brand marks (an icon plus a stylized wordmark, like the Red Hat logo) are deliberately kept as one clean image — recognizing them as text usually produces garbled words in the wrong font. The popup tells you when this happens; if you want it editable, just retype it in a text box.
Do dark slides work?
Yes. The new slide gets the original background color, dark panels become editable shapes, and light text stays light. This shipped in v1.2.2 — if a dark slide looks wrong, make sure your extension is current.
Limits, accounts & billing
How many slides can I convert?
Anonymous use is limited per day. Signing in with Google gets you the Free monthly quota; Pro raises it substantially. The popup header always shows what you have left. Full numbers are on the Pricing page.
When is a credit spent?
When the slide is analyzed (the Decompose step), not when you insert. Re-inserting the same result costs nothing, and re-running an identical image hits a cache and is free.
Can I use my own model API key?
Yes — bring-your-own-key is supported and metered separately. See the BYOK section on the Pricing page.
How do I cancel or manage billing?
The Account page has a self-serve billing portal (powered by Stripe) — upgrade, downgrade, or cancel anytime. We never see your card details.
Privacy & data
What happens to my slide images?
They are processed on our servers and auto-deleted within 24 hours. The only content that leaves our infrastructure is the image sent to Google's Gemini model for font identification (and occasionally an icon crop for cleanup). OCR, layout, and fitting all run on our own machines. The straight version is on the Privacy page.
Can I delete everything you have about me?
Yes — "Delete my data" on the Account page purges your account, usage records, and any stored runs in one step.
Why does the extension ask for Google permissions?
Two scopes do the actual work: Slides access to write the rebuilt elements onto your deck, and Drive file access to upload the extracted image crops the new slide references (only files the app itself creates). Sign-in identity (openid/email) is used for your quota — nothing else.
Troubleshooting
Sign-in fails with "bad client id".
You're running an old build (v1.2.0 or earlier had a packaging bug). Remove the extension in chrome://extensions, download the current zip from the Get Extension page, and load it again.
I signed in but the popup still treats me as anonymous.
Google's consent screen may have blocked the grant (this happens while our verification is being processed). Try removing DeckMorph's access at myaccount.google.com/permissions and signing in again. If it persists, email support — we can sort it quickly.
The insert succeeded but says "Inserted N of M elements".
A few elements failed even after an automatic retry — usually a transient Slides API hiccup. Delete the new slide and run Insert again; if it keeps happening on the same deck, report it.
Where do I get help?
Email support@deckmorph.com. Include the run link from the popup if you have one — it lets us see exactly what the pipeline did.
Still stuck? support@deckmorph.com — or see the API docs and what's new.